Exchanges & Returns

Exchanges & Returns

You can return your order within 14 days from the moment you receive it, and we will ensure that the purchase amount is transferred to your bank account within five business days after we receive your return package.

Easy returns in three simple steps:

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Step 1: Fill out the return form

Download the return form here and complete it carefully.

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Step 2: Send your order back

Ship the products together with the completed return form to the address provided on the form.
Make sure the package includes a Track & Trace number.
As the sender, you are responsible for the shipment, so we want to avoid any misunderstandings.

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Step 3: Receive your refund

Once we receive your package, we will ensure that the purchase amount is transferred to your bank account within five business days.